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Appointment for regular service was easy…they texted me and we set up time via text. And I received reminder via text. Technician confirmed by phone morning of appointment. Tech was professional and personable. All around a good experience. Michael A.

As a property management company, we’ve worked with several HVAC companies over the years. Our recent experience with Warren at Chapman was one of the best we’ve ever had. Warren is setting the bar for technicians when it comes to customer service. Thank you Warren! Kenneth B.

Had a new HVAC system installed by chapman. From the start of the process Matt was helpful in selecting a system without any pressure which is much appreciated. The installation went smoothly and the installers worked hard to get the job finished in a single day.

One issue did arise about a month after installation that was relatively minor. After calling the office they had someone over within 4 hours to resolve the issue.

Overall a great experience and competitive pricing. Curt

Great place to work super friendly crew!!! You know your getting taken care of when you call chapman for any hvac needs!!! I know my family and I have peace of mind knowing chapman heating and air is always there. Cody R.

Terrific response time, great service, good value and honest. Linda R.

They provide excellent service quickly and at a competitive cost. They have been in Louisville a long time and have served our community well. Great Family business. Robert M.

These guys do great work. They are always available and have helped us when we needed it the most. would highly recommend!! Kyle C.

Joe and cody showed up right on time. Were very professional and hardly new they were there. Explained everything well. Would recommend to everyone. Vanessa C.

As always, CHapman delivered timely, professional, and friendly service. They are the gold standard in heating and a/c service. Gary J.

Great Service!!! Chapman has taken care of my houses for over 10 years. They are the best! Laura T.

Kevin and his assistant were here at our house in the time frame they told us to install our new Trane air conditioner. They worked in the rain to wire up the outside unit and told us to expect about 6 hour to get the unit and thermostat in working order.

Somebody previously had run the thermostat wires through our ductwork in the walls, but they got our A/C working, but the heat side was wired incorrectly , so they scheduled to return in a few days. At least they got us cool despite having to stay an extra 90 minutes to do so.

Upon their return, they ran all new wiring to our furnace/ A/C that took 2 hours on their busy time without additional charges.

I am 100% totally satisfied with Chapman Heating and Cooling and I wouldn’t let anyone else touch our furnace nor our A/C but them!! Their knowledgeable service techs andErin being in charge of customer service are two of their best assets. When we have problems Erin always makes it a priority to get some out here to assist us. They are #1 with my wife and me! Kenneth W.

Great experience! Knowledgeable sales, service installed new furnace and air unit, great crew highly recommend. Steve B.

Professional, reliable and genuine pricing!
I used them to replace our furnace and AC units.
I endorse them, based on my experience. Anil K.

These guys are great, genuine people. Judd took care of us. Tim F.

Our Latest News

furnace maintenance in Shively, KYHelp Your Furnace Perform Its Best This Winter

As temperatures drop in Shively, KY you want to make sure your furnace will keep you comfortable. A well-tuned heating system uses less energy to operate, needs fewer repairs, and...

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